Water, Fire & Mold Restoration in Nashville, TN

24/7 Restoration Services in Nashville and Middle Tennessee

Water, smoke and mold damage get worse the longer they sit. Deep Steam Floor Care & Restoration takes restoration calls 24 hours a day, 7 days a week, from homes and businesses across Nashville and Middle Tennessee. Call or text (615) 482-5590, tell us what happened, and we’ll explain the next steps in plain terms.

One local team handles the water, the drying and the cleanup, working from our shop on Riverbend Drive in Nashville. Below is a quick guide to each restoration service and where to learn more.

24/7 Water Damage Restoration

A burst supply line, an overflowing washer, a failed water heater or a storm that pushes water into the basement rarely happens at a convenient time. Our water damage restoration in Nashville starts with inspection and moisture mapping, so we know where the water went, including under carpet, behind baseboards and into neighboring rooms. We extract standing water, dry the structure with air movers and dehumidifiers, and take moisture readings until materials are dry. Before anything is torn out, we tell you which carpet and pad can be dried in place and which should be removed.

Learn about water damage restoration →

Mold Remediation

Humid summers, heavy spring rain, crawl spaces and slow leaks give mold what it needs to grow in Middle Tennessee homes. Our mold remediation in Nashville starts with an inspection and scope to see how far the growth goes and where the moisture is coming from, and you get a clear plan before work begins. The affected area is contained so spores and debris don’t spread, HEPA filtration captures airborne particles during removal, and materials and contents are cleaned and the area is dried. Fixing the moisture source is part of the plan, because mold comes back if the area stays wet.

Learn about mold remediation →

Sewage Cleanup

A toilet overflow, a drain or sewer backup, or floodwater from outside is “black water,” and it carries serious contamination. Carpet, pad and other porous materials soaked by sewage are usually removed rather than cleaned. The affected area is then cleaned and dried, with moisture readings taken until materials are dry. When you call, tell us where the water came from so we bring the right equipment.

Read about clean, gray and black water on our water damage page →

Fire and Smoke Damage Restoration

Fire damage usually reaches beyond the burned area. Smoke travels through hallways and return vents, and soot is oily and acidic, so it can stain and etch surfaces the longer it sits. Our fire and smoke damage restoration covers emergency board-up, removal of water from firefighting and drying, soot and smoke cleaning matched to the residue and the surface, and odor treatment. Contents can be cleaned on site or packed out and cleaned at the secure Deep Steam facility, and smoke-affected area rugs can be washed in-plant at Silk & Shine Rug Spa.

Learn about fire and smoke damage restoration →

Storm Damage

When severe weather sends water inside, our storm damage restoration service handles the inside of the building: water extraction, drying and cleanup. For roof and hail repairs, contact a licensed roofing contractor. We can start drying and cleanup inside while the roof is being fixed.

What Happens When You Call

1. Call or text (615) 482-5590, day or night. Tell us what happened, where the water or damage came from and which rooms are affected.
2. Inspection. We check what’s wet, damaged or contaminated, using moisture meters where water is involved.
3. A clear plan. We explain what can be saved, what should be removed and why, before work begins.
4. Mitigation and cleanup. Extraction and drying, containment and cleaning, or board-up, depending on the job.
5. Final walk-through. We walk through with you to make sure your concerns have been addressed. Rebuilding drywall, baseboards or flooring is a separate step.

Before We Arrive

• Stay safe. If water is near outlets, cords or the electrical panel, don’t walk through it. If you smell gas or see a sagging ceiling, leave and call the utility or 911.
• Stop the water at the main shutoff or the fixture’s valve if you can reach it safely.
• Take photos of the damage and the source before cleanup. They’re useful for your records and any insurance claim you choose to file; coverage depends on your policy.
• Don’t wipe soot or scrub visible mold yourself. It usually spreads the residue and makes professional cleaning harder.

Restoration calls are answered 24/7 for homes and businesses in Nashville and across Middle Tennessee. Call or text (615) 482-5590.